The Foundation of
Our Work Ethic
Our core values reflect the principles that guide our actions, shape our culture, and define our commitment to public service and excellence.

Innovation
We continuously seek better ways to serve, embracing technology and fresh thinking to simplify pension administration and improve the experience of every pensioner.

Merit (Excellence)
We reward competence and hold ourselves to the highest standards of performance, ensuring that quality and capability drive every decision we make.

Professionalism
We demonstrate professionalism in every aspect of our work, maintaining high standards of expertise, ethical conduct, and respect for all individuals in every interaction.

Accountability
We take responsibility for our actions and our stewardship of public resources, answering openly for the outcomes we deliver to pensioners and stakeholders.

Collaboration
We work as one team and in partnership with stakeholders, recognising that shared effort delivers stronger and more sustainable pension and welfare services.

Transparency
We operate openly and honestly, providing clear information about our processes and decisions so that pensioners and the public can trust what we do.

Shared Respect
We treat every pensioner, colleague and partner with dignity and empathy, listening with compassion and responding with care in every engagement.
Leaders Driving
Our Mission
Our leadership team is committed to guiding our mission with integrity and dedication, ensuring exceptional service for all pensioners.

Tolulope A. Odunaiya
Pension Transitional Arrangement
Directorate (PTAD)


