What does PTAD stand for?

What is the difference between the Defined Benefit Scheme (DBS) & the Contributory Pension Scheme (CPS)?

Who are Pensioners under PTAD DBS?

What of State Pensioners?

What is The Approved retirement age?

What is the qualifying length of service for Pension and Gratuity?

What are the circumstances under which Pension and Gratuity may be granted?

What is the guaranteed period for pension?

Why is verification necessary?

What are the required documents for the verification of the Next of Kin of a deceased pensioner

I'm the Next of Kin (NOK) of a deceased pensioner and I have not received any death benefit payment. When will I be paid?

Who is a Next of Kin (NOK)?

What should I do since I have missed the general verification exercise and I have never received pension?

I am not in Nigeria at the moment and I missed the verification exercise that was previously conducted. My monthly pension has been stopped. What do I do?

Do I have to submit all my documents when I have a complaint even after I have been verified?

I worked in one of the Defunct Parastatals. When is your office coming to verify us?

I am not living close to any of your Zonal offices. I am frail and do not have the means to travel. How do I get verified? Is there any other medium that I can use to send in my complaints?

My spouse is bedridden and cannot attend the verification exercise. How can he/she be verified?

My husband is your Pensioner, and he has just passed away. The Bank has refused to allow me withdraw money from his account. How can I access his pension and outstanding benefits, if any?

When are you going to start the 'In-House' verification in the Zonal offices?

What is the period of bank statement needed for verification?

Can a sick or bed ridden pensioner be verified?

When will your office organise another verification? Some of us were last verified since 2015.

What are the likely reasons why a pensioner can be taken off the payroll?

When will I receive my monthly pension arrears?

When am I hoping to be paid my Gratuity?

When are we going to be paid our balance of 33%?

I was informed that my pension was stopped because I am operating Joint Account. What is the reason behind that?

I am a downsized Pensioner and my Gratuity was short paid. Where can I lay my complaint?

I have been verified since 2015, I have never received pension, when will I be paid?

I was employed same year with a colleague and retired same year but he earns more than I am earning, why?

I have Federal Share of pension in my computation sheet but, your office said because I started work in Primary School I am therefore not entitled to Federal Share. How do I get my Federal Share?

Some people do call that we should pay money into their Account before they can process our file. Are they really from your office?

What are the cut off dates for Pure Federal Pensioners and State with Federal Share pensioners?

When are you paying our pension increase since the Salaries of workers have been increased?

Can spouses who are pensioners use the same or joint account to receive their pension?

Can a Corporate or a business account be used to receive pension?

As offices are partially open because of COVID 19, are Pensioners allowed to come to the Directorate for submission of complaint?

Is it possible for a Pensioner to earn pension from two sources under PTAD at same time?

When can a break in service be accepted?

What is merger of service?

How do I correct an error in my verification slip after I have been verified?

Why are Monthly Pension sometimes delayed?

Is change of date of Birth possible?

How do I correct an error on my verification slip after verification?

What are the procedures for change of Account or Bank by a Pensioner?

What are the likely reasons for change of name by a pensioner?

What is the relevance of BVN in processing retirement and death benefits?

Can a Pensioner occupy Government house and pay rent or the purchase price with his pension?

What are the features of a valid Letters of Administration?

Which of the Courts is saddled with the responsibility of issuing Letters of Administration?

What is the difference between a valid Letters of Administration and Enrolment of Order? Do we accept Enrolment orders? If we don't then I think this would be complex

What is the importance of a SEAL in Letters of Administration? Can Letters of Administration be authentic without it?

Can an Enrolment of Order by a Magistrate or Customary Court be used to access a deceased Pensioner's benefit?

Where one of the Beneficiaries in the Letters of Administration is out of the Country, how can the other beneficiaries access the death benefit of the Pensioner?

Where there is a conflict between the names in the Record of Service and Letters of Administration, which one takes precedent?

What is the relevance of Affidavit in processing retirement benefit or death benefit?

What are the features and contents of an Affidavit?

Does PTAD accept an Affidavits that is obtained from Magistrate Courts?

I had fire incident and all my original document were burnt. I have an Affidavit without Police Extract. Can you accept it?

The documents with me are photocopies and have not been certified. Do you think that PTAD will accept them? They are photocopies. If not, what do I do to certify the photocopied documents?

Can a Power of Attorney authorise a third part to stand in for a Pensioner during verification, where the Pensioner is out of the Country?

What is Power of Attorney?

What are the features of Power of Attorney?

Can a Power of Attorney that has been signed by a Notary Public be said to be genuine/acceptable?